How do I log in?

Select your login option (Google, Facebook, or Apple). Sign into your associated account when the game prompts you to.

How do I log out?

The log out button is in the settings menu. Click on your profile icon to open your game profile.Click the cog button under your username to...

Can I change my login?

Players can’t change their login once an account has been created. Your Atlas Earth account is connected to the Google, Facebook, or Apple l...

I logged in and my account started over.

Your Atlas Earth account is tied to the Google, Facebook, or Apple account you first used to open the game. Using a different login can crea...

Can I merge multiple game accounts?

No. Atlas Earth does not support merging game accounts. Your account is unique and connected to the login you first used to access the game....

How do I delete my account?

You can delete your account using the deletion option in the game settings.Click on your profile icon to open your game profile.Click the bl...

Can more than one player buy the same parcel?

No. Each parcel is unique. Once a player buys a parcel it belongs to them forever, unless they decide to sell it.

I no longer have access to my Facebook/Google/Apple account. Can I still log in?

If you no longer have access to the Facebook, Google, or Apple account associated with your Atlas Earth account, you will not be able to use...

I deleted my previous account. How do I create a new account with my Apple ID?

To reauthorize your AppleID for Atlas Earth login, please visit Apple's FAQ here.

How do I connect my phone number?

Click on your profile icon to open your game profile.Click the cog button under your username to open the settings menu.Select the option to...

Can I change my phone number?

Yes. Please contact our support team so they can change it for you. This can be done via in-game support, the blue "Contact us" button below...

What is a bannable offense?

A player may receive a warning or a ban for any action or activity that violates the terms of service. The terms of service are available on...

How do I access the Atlas Earth web app?

The Atlas Earth web app can be accessed at app.atlasearth.com. 

I noticed that a diamond was deducted for a spin from my account even though I watched an ad.

To spin the wheel, one diamond is required. The number of diamonds displayed on the screen (three) indicates the remaining spins for the da...

How to join Atlas Explorer Club (AEC)?

 Players must own at least 5 badges in their passport inventory to get access to the Atlas Explorer Club. Once this requirement is met,...

I'm not sure why I'm not being redirected to the app when I try to log in.

It might be possible that you're currently using a different browser instead of your device's default browser. To ensure an uninterrupted re...

If I purchase an Atlas Explorer Club (AEC) subscription today, when will it expire?

It will expire after 30 days. Also, your subscription be renewed every 30 days from the time your subscription starts.You can cancel it when...

I missed collecting the previous day's login rewards, how can I collect it?

Players can't collect the missed login rewards. Also, missing the rewards will break the login reward streak and you'll start from day one.&...

How do I cancel my Atlas Explorer club subscription?

You can cancel your ongoing Atlas Explorer Club subscription whenever you prefer. To manage subscriptions go to the "Subscription" section o...

What are the perks we get after subscribing to Atlas Explorer Club (AEC)?

Atlas Explorer Club members get a daily login bonus of higher AB amounts, there will be other benefits as well in the future. However, detai...

Does login streak reset after completing the 90 days?

Yes, the current login streak will end after 90 days and a new login streak will start.

I accidentally collected a free daily login reward instead of an Atlas Explorer (AEC), What we can do here?

Don't worry AEC members collect both sides which means even if you click on either side, it will give you both. 

Why my login streak is reset?

If you miss collecting the login streak rewards it will break the login reward streak and you'll start from day one.