Vuoi vedere la bandiera ufficiale della tua città nel tuo passaporto?

Se vedi una bandiera generica dove dovrebbe esserci la bandiera ufficiale della tua città, ci piacerebbe il tuo aiuto per aggiornarla.Come i...

I can't upload/update my profile picture.

If you are unable to upload or update your profile picture, please try the following steps:Uninstall the game.Reinstall the game.Check that ...

What is maintenance and why is the game down?

Maintenance occurs regularly to update and improve the game servers. The game may be temporarily unavailable while we work on improving thin...

Il mio accesso non funziona.

Il mio accesso non funziona.Se hai problemi ad accedere perché hai dimenticato le tue informazioni di accesso a Facebook, Google o Apple, o ...

What do I do if my browser blocks login from Google?

If you are having difficulty logging in with Google, you might have seen a screen like this: If this happens, we recommend switching to a di...

I am missing an item that I purchased in the game shop. What do I do?

If you are missing items from an in-app purchase that you made, please contact our support team and provide a copy of your Google Play or Ap...

I am getting an Authentication Failed error when I log in with Facebook.

An "Authentication Failed" error occurs with Facebook login when the credentials of your game account and the credentials of your Facebook a...

Why isn't my land showing up on the map?

A slow internet connection or loading lag can result in foliage not appearing on the map. If you see the grey land grid, but your parcels do...

Why do I get an error buying land?

Atlas Earth is currently only available in the United States and the countries listed in this article. We plan to expand, but until we are a...

My diamonds disappeared from my inventory after I collected them.

Collecting diamonds with a slow or faulty internet connection can result in diamonds not being added to your inventory. Double check your co...

I spun the wheel but my rewards didn't get added to my account.

A slow internet connection can cause lag in collecting wheel rewards. Please restart your game and check to see if your Atlas Bucks and/or d...

Why am I getting an Email Already In Use error with Google login?

The 'Email already in use' error occurs when you are using the incorrect login option, and means that your Google email is already associate...

The option to purchase Atlas Bucks is missing from the Shop. What's going wrong?

If you don't see the Atlas Bucks options in the Shop, please check that you are signed in to your Google Play or Apple App Store account. In...

Come posso risolvere gli errori di accesso "Autenticazione non riuscita" di Facebook?

Cosa causa gli errori di autenticazione: Credenziali non corrispondenti - Si verifica un errore "Autenticazione fallita" con l'accesso ...

Perché ricevo un errore quando raccolgo i diamanti?

Gli errori di raccolta dei diamanti sono tipicamente causati da un problema di connessione temporaneo tra il tuo dispositivo e i nostri serv...