What are Monthly Challenges and Premium Rewards?

Get ready for exciting monthly adventures with our newest reward system! What is the Monthly Challenge? The Monthly Challenge is a bran...

How do I earn Monthly Challenge rewards and climb the reward ladder?

Ready to start earning some amazing rewards? Here's how to climb that reward ladder! Ways to earn challenge points:Purchase parcels - B...

What types of rewards can I unlock in Monthly Challenges?

The Monthly Challenge system offers an exciting variety of rewards to keep you motivated! Here's what you can earn:Core reward types:Atlas B...

What is the Premium Season Pass and how much does it cost

The Premium option (also called the Season Pass) unlocks exclusive premium rewards on your Monthly Challenge reward ladder!What you get with...

How do I purchase the Premium Season Pass?

Ready to unlock those premium rewards? Here's how to get your Season Pass:Where to purchase: You'll need to use the web app version of the g...

What's the difference between the Season Pass and Atlas Explorer Club membership?

Yes, these are two completely separate subscription services with different benefits and purposes.Season Pass (Premium Monthly Challenges):U...

How long do Monthly Challenge seasons last?

Each Monthly Challenge season runs for exactly one calendar month, from the first day to the last day of each month.What this means for you:...

What happens to my Monthly Challenge progress when a season ends?

When a season ends, your Monthly Challenge progress completely resets to give everyone a fresh start for the new month.What gets reset:All c...

Can I see what other players are doing in Monthly Challenges?

Yes! You can watch other players' Monthly Challenge activity through our live community feed.What you can see: The live feed displays real-t...

Can I buy the Season Pass on my phone or do I need to use the web?

Unfortunately, you cannot purchase or manage the Season Pass through the mobile app. You'll need to use the web version of the game for all ...

Does the one-time Season Pass automatically renew for future seasons?

No, the one-time Season Pass purchase does not automatically renew. It's designed to be exactly what it says - a single-season purchase.One-...

How do I cancel my recurring Season Pass subscription?

Yes, you can cancel your recurring Season Pass subscription at any time through the web app.How to cancel:Log into the web app - Use your we...

Will buying the Season Pass reset my challenge progress?

No, purchasing the Season Pass will not reset your challenge progress. Your completed challenges and current position on the reward ladder r...

Can I earn Monthly Challenge rewards without spending real money?

Absolutely! The Monthly Challenge system is designed to be accessible to all players, regardless of spending.What free players can achieve:E...

Do I have to purchase parcels or badges to complete Monthly Challenges?

No, you are not required to purchase parcels, badges, or any other items to complete the Monthly Challenge ladder successfully.How the flexi...

What if I don't qualify for surveys or don't get offers? Can I still complete challenges?

Don't worry - you can absolutely still complete Monthly Challenges even if surveys or specific offers aren't available to you!Why this happe...

Will there be fresh badges to earn each month in Monthly Challenges?

Yes! Every month brings a brand new, exclusive badge that you can earn through the Monthly Challenge system.How monthly badges work:Fresh de...

How do I know if I can complete the Monthly Challenge successfully?

Great news - the Monthly Challenge system is designed so that virtually every player can complete it successfully, regardless of their prefe...

Do I need to download other apps or games to complete Monthly Challenges?

No, you are not required to install any additional apps or games to successfully complete the Monthly Challenge.How the flexible system work...

Can I still earn new badges if I already have more than 101 badges?

Absolutely! Having 101 or more badges doesn't stop you from earning additional ones.How it works for badge collectors:No collection limit - ...

What if I miss a day or can't complete certain tasks in the Monthly Challenge?

Don't worry - missing a day or skipping certain tasks won't hurt your chances of completing the Monthly Challenge successfully!Why the syste...

What determines when the Season Pass releases for my account?

Your Season Pass release timing is determined by the location where you made your very first parcel purchase in the game.How this works:Init...

Why does the Season Pass release at different times for different regions?

The Season Pass uses localized release timing to ensure the best possible experience for players worldwide.Key benefits of regional timing:S...

Can I change my Season Pass release timing to a different location?

No, you cannot change your Season Pass release timing once it's been set by your first parcel purchase.Why it's locked:Permanently tied - Yo...

I've moved or I'm traveling - can I update my Season Pass timing to my current location?

Unfortunately, you cannot adjust your Season Pass release timing to match your current location - it remains permanently tied to where you m...

What should I do if I'm experiencing technical problems with my Season Pass release?

If you're experiencing any technical issues with your Season Pass release timing or functionality, our Support Team is ready to help get thi...

Why can I only see 10 missions at once instead of all available missions?

The 10-mission display limit is designed to create a better, more focused gaming experience for you!Why we limit the display:Prevents overwh...

How do I get more missions to appear in my mission list?

Getting more missions is simple - just start completing the ones you currently have available!How mission unlocking works:Complete current m...

Why don't I have access to this month's premium rewards after subscribing yesterday?

Your subscription timing fell after this month's billing cycle cutoff, which means your premium access will begin with next month's season i...

Will buying the $14.99 one-time pass create additional charges next month?

No, purchasing the one-time pass will not create any additional charges beyond what you've already set up.How your billing will work:One-tim...

Can I still get the $9.99 price for this month's Season Pass?

Unfortunately, once the billing cycle cutoff has passed, the $9.99 subscription rate is no longer available for the current month's premium ...

Why is the Season Pass $14.99 instead of $9.99 this month?

The $14.99 price you're seeing is for a one-time Season Pass that gives you immediate access to this month's premium rewards, rather than th...

If I purchase the one-time pass, will I be charged again next month?

The one-time pass is a separate purchase and does not affect your recurring subscription. Your regular subscription for next month is alread...

What do I need to participate in Season Challenges?

To participate in Season Challenges, you need to own at least 1 parcel in the game.The basic requirement:Minimum: 1 parcel ownershipAny type...

Why did the minigame challenge requirements increase?

The minigame challenge requirements were increased to maintain proper game balance after minigames became free to play.What changed and why:...

I'm struggling to complete the Season Pass - is it actually possible to finish?

Don't worry - the Season Pass is absolutely designed to be completable! Many players successfully finish it each month using a variety of av...

Why do the Monthly Challenge point requirements keep changing?

Point requirements change as part of our ongoing effort to maintain balanced and engaging Monthly Challenges as the game continues to evolve...

I completed a challenge but didn't get Atlas Bucks - where's my reward?

This is a common misunderstanding about how the Monthly Challenge reward system works! Completing individual challenges doesn't give you Atl...