Atlas Merchant Platform
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How do I get rewards from the merchant platform?
Players can connect a Mastercard or Visa credit card to their account and make credit purchases with our national participating merchants to...
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I made a merchant purchase. Where are my rewards?
Rewards for in-store purchases are usually instant, but they can take up to 24 hours to process. Online purchases may take up to 7 days to f...
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What are the merchant partners on the merchant platform?
Our current participating merchants are :Jimmy John'sJambaAuntie Anne'sMoe'sRound Table PizzaBurger KingSaladworksGarbanzo Mediterranean Gri...
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How do I connect a credit card?
Players can connect a Visa or Mastercard credit card via the Manage Connected Cards section of the game settings or via the Merchant Reward ...
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What do you do with my card information?
We do not store your card-linked payment card information on our servers and no one at Atlas Reality, Inc. can access your card-linked payme...
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How do online offers work?
Online offers work similarly to how in-person offers work; ensure that the mission is active, and use your connected card to receive rewards...
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What security measures are in place to protect user credit card information within the Atlas Merchant Program?
The security of Personal Information is important to us. We follow generally accepted industry standards, including the use of appropriate a...
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Is it okay if I link my friend's card since they regularly purchase from the partner merchant?
No, as that is against our Terms of Service located here: https://legal.atlasreality.com/content/earth/terms-of-service.html. Please always ...
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Is this applicable for orders made online through the official merchant app?
As long as the mission was active and a connected, U.S.-issued VISA or Mastercard was used. If you require further assistance, please reach ...
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If only credit cards are supported, why was my debit card accepted previously?
Per our Terms of Service, only U.S.-issued VISA and Mastercard Credit Cards will work. Anecdotally, some players have reported debit cards "...
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Will new merchants be included?
We are always looking for new merchants to be included in our program.
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Can I use my American Express or Discover card for the rewards?
No, not at this time. Only U.S.- issued VISA credit cards and Mastercard credit cards are eligible for use in Atlas Reality's Atlas Merchant...
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I have not received the reward even after using my linked card. What should I do?
In-store purchases may take up to 24 hours to process, and online purchases may take up to 7 days. If you used a linked card and the rewards...
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What if the vendor didn't provide a receipt; is there an alternative way to retrieve transaction details?
If the vendor did not provide a receipt, or if you are missing the receipt, please reach out to Customer Support for further assistance.
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What actions are considered banable offenses in AMP?
Please refer to User Conduct in our Terms of Service (https://legal.atlasreality.com/content/earth/terms-of-service.html) for further clarif...
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Can I check my previous rewards?
Feel free to reach out to Customer Support for assistance on checking previous rewards.
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Can users earn rewards for merchant partner purchases made outside the US using their credit cards?
Unfortunately not at this time, only inside the U.S. is accepted.
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Is there a consistent reward structure across all participating merchants, or do rewards vary based on the merchant?
Rewards vary based on merchant. You can check the reward amounts per merchant located in the app, under the icon for the relevant merchant, ...
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Can users expect any changes or updates to the list of accepted payment methods in the future?
We are constantly improving and expanding our system. If you have suggestions please reach out to Customer Support for further assistance.
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What is AMP?
AMP is the Atlas Merchant Platform, a proprietary platform designed to connect brands and game players together via a link card to enable br...
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Is there a fee for using AMP?
It is completely free.
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How do I activate a mission?
You navigate to the shop, find a brand offer that compells you, and simply tap or click the activation button. Please note any terms and con...
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Is there a limit to how many missions I can Activate?
There are not limits to how many missions and offers a player can use. If your card is linked to other offer platforms you may not be able t...
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Is AMP available in Canada?
Not at this time, but we are working to expand our program as we enter new countries.