How do I get rewards from the Atlas Merchant Platform?

Players can connect a United States-issued Mastercard or Visa credit card to their account and make credit purchases with our national parti...

I made a merchant purchase. Where are my rewards?

Rewards for in-store Atlas Merchant Platform purchases are usually instant, but they can take up to 24 hours to process. Online purchases ma...

What are the merchant partners on the Atlas Merchant Platform?

We are constantly working to expand our list of partners.  Please visit the Shop tab in-app or our webapp for specific brands and locat...

How do I connect a credit card?

Players can connect a United States-issued Visa or Mastercard credit card via the Manage Connected Cards section of the game settings or via...

What do you do with my card information?

We do not store your card-linked payment card information on our servers and no one at Atlas Reality, Inc. can access your card-linked payme...

How do online AMP offers work?

Online offers on the Atlas Merchant Platform work similarly to how in-person offers work; ensure that the mission is active, and use your co...

What security measures are in place to protect user credit card information within the Atlas Merchant Platform?

The security of personal information is important to us. We follow generally accepted industry standards, including the use of appropriate a...

Is it okay if I link my friend's card on the Atlas Merchant Platform since they regularly purchase from the partner merchant?

No, as that is against our Terms of Service. Please always only use a card or cards you own.

Can I earn Atlas Bucks for orders made online through the official merchant app?

As long as the mission was active and a connected, United States-issued Visa or Mastercard credit card was used, yes, you can. If you requir...

If only credit cards are supported on the Atlas Merchant Platform, why was my debit card accepted previously?

Per our Terms of Service, only United States-issued Visa and Mastercard credit cards will work. Anecdotally, some players have reported debi...

Will new merchants be added to the Atlas Merchant Platform?

We are always looking for new merchants to join us on the platform and get you more Atlas Bucks!

Can I use my American Express or Discover card on the Atlas Merchant Platform?

No, not at this time. Only United States-issued Visa and Mastercard credit cards are eligible for use in Atlas Reality's Atlas Merchant Plat...

I have not received the AMP reward even after using my linked card. What should I do?

In-store purchases may take up to 24 hours to process, and online purchases may take up to 7 days. If you used a linked card and the rewards...

What if I don't have a receipt to submit for a missing AMP rewards investigation?

Unfortunately without a receipt, we cannot investigate your missing rewards.   Please ask the partner you purchased with for a rec...

What actions are considered bannable offenses in AMP?

Anyone attempting to fradulently generate rewards with actions like purchases and subsequent cancellations is abusing our system and will be...

Can users earn rewards for merchant partner purchases made outside the United States using their credit cards?

Unfortunately not at this time, the Atlas Merchant Platform is only supported in the United States.

Is there a consistent reward structure across all participating merchants, or do rewards vary based on the merchant?

Atlas Merchant Platform rewards vary based on merchant. You can check the reward amounts per merchant located in the app, under the icon for...

What is AMP?

AMP is the Atlas Merchant Platform, a proprietary platform designed to connect brands and game players together via a linked card to enable ...

Is there a fee for using the Atlas Merchant Platform?

It is completely free.

How do I activate a mission on the Atlas Merchant Platform?

You navigate to the Shop, then the Atlas Merchant Platform, find a brand offer that compels you, and simply tap or click the activation butt...

Is there a limit to how many missions I can activate on the Atlas Merchant Platform?

There are no limits to how many missions and offers a player can use. If your card is linked to other offer platforms you may not be able to...

Is AMP available outside of the United States?

Not at this time, but we are working to expand our program into other international countries in partnership with Visa and Mastercard.