Getting Into Your Virtual Real Estate Empire

Ready to start claiming your piece of the metaverse? Logging into Atlas Earth is quick and easy!Here's how to get started:Choose your login ...

How Do I Sign Out of My Atlas Earth Account?

Taking a break from building your virtual real estate empire? We get it - sometimes you need to step away from the property game! Signing ou...

Why can't I switch to a different login method?

Your Atlas Earth account is permanently linked to whichever login method you chose when you first started playing - whether that's Google, F...

Help! My progress disappeared - how do I get my account back?

Don't panic, fellow landlord! Your virtual real estate empire is still out there collecting rent - you've just accidentally created a new ac...

Can I combine my multiple Atlas Earth accounts?

We totally get why you'd want to merge accounts - maybe you accidentally created a second one, or you want to consolidate all your virtual r...

How do I delete my account?

We're sorry to see you considering leaving your virtual real estate empire behind! If you're sure you want to proceed, deleting your account...

Can multiple players own the same piece of land?

Nope! Think of Atlas Earth like real-world real estate - once you've claimed a parcel, you're the sole owner and landlord of that specific p...

I lost access to my login account - can I still play Atlas Earth?

We understand how frustrating it can be to lose access to the account that's tied to your virtual real estate empire! Unfortunately, since A...

How do I sign up with Apple ID after deleting my previous Atlas Earth account?

Great question! When you delete your Atlas Earth account, you might run into an issue where Apple still thinks your Apple ID is connected to...

How do I add my phone number to my account?

Adding your phone number is quick and comes with a reward! Here's how:Easy setup:Tap your profile icon to open your game profileClick the se...

Can I update my phone number on my account?

Absolutely! Got a new number? No worries - our support team can help you switch it over.How to update your number:Best option: Use the in-ga...

What can get me banned from Atlas Earth?

We want everyone to have a fair and fun experience in Atlas Earth! You could receive a warning or ban for any activities that break our comm...

How can I access the Atlas Earth web app?

Ready to manage your virtual real estate empire from your browser? You can access the Atlas Earth web app at https://app.atlasearth.com/The ...

Why did I lose a diamond when spinning the wheel after watching an ad?

We totally get the confusion here! Here's how the diamond wheel system actually works:Every spin costs 1 diamond - this never changes, even ...

Webapp login isn't redirecting me to the app - what's going wrong?

Stuck in redirect limbo? Don't worry - this is usually a quick browser fix! Here's what's most likely happening and how to get back into you...

Oops! I missed my daily login reward yesterday - can I still get it?

We've all been there - life gets busy and you forget to check in! Unfortunately, you won't be able to go back and collect the reward you mis...

What happens when I complete the 90-day login streak?

Congrats on thinking ahead about that epic 90-day milestone! 🎉 Here's the scoop on what happens when you reach the finish line:Yes, it rese...

Help! My login streak suddenly reset - what happened?

Uh oh! We know how frustrating it can be to see that streak counter back at Day 1. Let's figure out what might have caused the reset so you ...

Got a warning screen? Here's what to do next

Don't panic! Account warnings happen, and we're here to help you get back to building your virtual real estate empire. Here's exactly what t...

How to handle a deceased player's Atlas Earth account

We understand this is an incredibly difficult time, and we want to make this process as simple and respectful as possible for grieving famil...

Why is my rent shown in USD when I don't use that currency?

Great question! We know it can be confusing to see USD when you're used to your local currency. Here's the simple explanation and what it me...

How do you keep Atlas Earth safe and friendly?

Safety is our top priority! We want Atlas Earth to be a welcoming space for all players, so we've built multiple layers of protection to kee...

What if I see something inappropriate?

Please take a screenshot and send it to our support team or a moderator on our subreddit.

What happens to my Legendary Parcel Upgrade when I sell the land?

Great question! When you're ready to part with that premium parcel, here's exactly what your buyer gets - and what you'll lose access to.The...

Can I use my phone number again if I delete my account and start over?

Planning a fresh start? Here's what you need to know about reusing your phone number when creating a new Atlas Earth account.The short answe...

Can I get free diamonds, spins, or other game items from support?

We totally understand the temptation to ask - those diamonds and spins are valuable! But here's the deal with our fairness policy:Our policy...

How can I trust that my rent is being calculated correctly?

We completely understand wanting to verify your earnings! Let us put your mind at ease about the accuracy of our rent system.Our commitment ...

Oops! I deleted my login account - can I still access Atlas Earth?

We know this situation is incredibly frustrating, and we wish we had better news for you. Here's what's happening and what (limited) options...

Can I change how my character looks in the game?

We love that you want to make Atlas Earth feel more personal! Right now, customization options are pretty limited, but here's what you need ...

Spotted something that shouldn't be there? Here's how to report it

Thanks for looking out for our Atlas Earth community! Even with our advanced AI screening systems, sometimes inappropriate content can slip ...

Can't Remember Which Login Method You Used? We've Got You!

Staring at the login screen like it's written in ancient hieroglyphics? Don't panic - this happens to the best of us. Your account is safe, ...