Diamond collection errors are typically caused by a temporary connection issue between your device and our servers.
This can happen for several reasons, including:
- Brief GPS delays or inaccurate location data
- Switching between cell towers while traveling
- Changing between Wi-Fi and mobile data
- Temporary network interruptions
How can I fix it?
Try the following steps:
- Close Atlas Earth completely.
- Reopen the app.
- Make sure your device has a stable internet connection.
- Confirm that location services are enabled and functioning properly.
- Try collecting the diamond again.
For the best experience, we recommend restarting Atlas Earth before heading out to collect diamonds, especially if you've recently switched networks or traveled to a different area.