It's incredibly frustrating to hunt for diamonds only to have them vanish! This is almost always a connection issue, but here's how to fix it and prevent it from happening again.

What's causing diamond loss: 

Connection problems - Collecting diamonds with a slow or faulty internet connection can result in diamonds not being added to your inventory
Sync delays - Your collection action registers locally but doesn't sync to the server
Data loss - Without proper connection, the diamond collection gets lost between your device and Atlas Earth's servers

Immediate troubleshooting:

Check your connection first: 

Test your signal - Double check your connection before you go out collecting
Switch networks - Try switching between WiFi and mobile data
Speed test - Ensure you have stable internet, not just a connection indicator

Recovery steps: 

Restart the app - Force close and reopen Atlas Earth to refresh your inventory
Wait a few minutes - Sometimes diamonds appear after a brief server sync delay
Return to collection spot - The diamond might still be there if collection failed

Prevention strategies:

Before diamond hunting: 

Verify connection strength - Check for full signal bars or strong WiFi
Test with other apps - Make sure internet is working properly
Battery check - Low battery can cause connection instability

During collection: 

Collect one at a time - Don't rapid-tap multiple diamonds quickly
Wait for confirmation - Look for the visual confirmation that diamond was added
Stay in good signal areas - Avoid collecting in dead zones or weak signal spots

After collection: 

Check inventory immediately - Verify diamonds appeared in your count
Count before/after - Note your diamond count before hunting expeditions
Restart periodically - Refresh the app after collecting several diamonds

Understanding diamond collection: Each diamond you tap should immediately add to your inventory count. If you see the collection animation but your number doesn't increase, that's a failed sync that you can address right away.

Smart collection habits:

• Indoor vs outdoor - GPS and connection often work better outdoors
• Close other apps - Free up device resources for better Atlas Earth performance

Pro tip: Take a screenshot of your diamond count before major hunting sessions! This way you can verify how many you actually collected and contact support with proof if you experience significant losses.