If you're experiencing any technical issues with your Season Pass release timing or functionality, our Support Team is ready to help get things sorted out quickly!
Common issues that warrant support contact:
- Season Pass not appearing when it should be available in your region
- Release timing seems incorrect compared to your expected schedule
- Access problems after purchasing the Season Pass
- Unexpected delays beyond the normal release time
- Subscription or billing issues related to your Season Pass
How to get help: Reach out to our Support Team with details about the specific issue you're experiencing. The more information you can provide, the faster they can diagnose and resolve the problem.
What to include when contacting support:
- Description of the technical issue
- Your account information
- Expected vs. actual Season Pass release timing
- Any error messages you've encountered
- Screenshots if applicable
Our commitment: We want to ensure every player has a smooth, seamless Season Pass experience. Technical hiccups can happen, but our team is dedicated to resolving them quickly so you don't miss out on Monthly Challenge opportunities.
Pro tip: Don't hesitate to reach out if something seems off with your Season Pass timing or functionality - it's better to get help early than to miss out on valuable challenge time!