Missing your verification code? Don't worry - this is usually a quick fix! 

First, check these basics:

• Make sure you have a phone number connected to your account
• Verify you can access that phone number right now
• Check your text messages. (If you’re not receiving your verification code when redeeming your payout, please make sure that the numbers 22395 and 214412 are not blocked on your device)

Still no code after updating? Try these steps:

• Wait a few minutes - sometimes there's a slight delay
• Make sure you have a good cell signal
• Try the redemption process again

Lost access to your old phone number? No problem! Our support team can help you update your account. Just reach out and we'll get you sorted quickly.

Pro tip: Double-check that your phone number is entered correctly - even one wrong digit will prevent the code from reaching you!