Planning a fresh start? Here's what you need to know about reusing your phone number when creating a new Atlas Earth account.
The short answer: Yes, but with an important step first!
Essential preparation before deleting: We recommend reaching out to support prior to deletion, so they can safely remove the phone number from the account, so you can use it on the new account. This prevents any technical issues when you try to link your number to the fresh account.
How to handle this properly:
1️⃣ Contact support first - Reach out through in-game support or the green chat button on our help site
2️⃣ Request phone number removal - Ask them to safely disconnect your number from the current account
3️⃣ Wait for confirmation - Make sure they've completed the process
4️⃣ Delete your account - Follow the normal deletion process in your game settings
5️⃣ Create your new account - Link your phone number to the fresh account
Important reward limitation: ⚠️ One-time bonus only - Be advised, rewards for linking the same number, only happen once. You won't receive the Atlas Bucks bonus for connecting your phone number again, as that's a one-time reward per phone number.
What happens to your old account: When a player deletes their account, the land goes back up on the open market as if it had never been owned, so your parcels will become available for other players to purchase.
Pro tip: Before you delete, make sure you're certain about starting over! Once your account is gone, there's no way to recover your progress, parcels, or accumulated rent. Consider contacting support about any issues you're having - they might be able to help without requiring a fresh start.
Ready for a new beginning? Just remember to contact support first!